Kenya's first and cheapest online courier booking service, offering the simplest way to book a parcel delivery service online.

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Customer care Number : 0708664420

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About Us

PickParcel.co.ke is Kenya's first and cheapest online courier booking service, offering the simplest way to book a parcel delivery service online within Kenya.

More About Us

You book and choose which of our premium carriers (eg. 2NK SACCO EASY COACH etc) you'd like to collect and deliver your item. You pay for the service online and it will be collected from your place, then delivered.

  • Simple
  • Convenient
  • Fast Delivery
  • Time Saving

Thousands of businesses, Olx sellers, individuals and organisations save money every day by using Pick Parcel. Anybody can sign up to get great discounts right away.

Our Offering

We offer everybody a really simple and cheap way to book parcel delivery services within the Kenya.When you book with Pick Parcel you choose which of our premium carriers (eg. 2nk sacco, Easy Coach etc) you'd like to collect and deliver your item. You pay for the service online and it will be collected from your home or work, then delivered. Simple!

Why Use Pick Parcel?
"We have some of the cheapest prices for same Day delivery within the Kenya."
"FREE collection from your home or work."
"We have open and honest reviews - more than anybody else.."

How Pick-Parcel works?

FAQ

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How much will I be charged?

The Delivery cost is calculated on the basis of exact weight or value of the item and the destination of the item. These are calculated by our Pick-up agent at the time of pick-up and the exact price is given to you accordingly.

Are there any extra charges for pick-up and packaging?

No. The pick-up & packaging are on us :)

How can I make the payment?

We accept payment via Mpesa paybilll number or Visa cards from Different local banks.

Will I get any invoice/bill?

The invoice would be sent to you over sms once we receive your Pick up request.

Are there any cancellation charges?

There are no charges to cancel a pick-up. If you wish to cancel a Delivery after it has been picked-up, appropriate local/national/zonal Delivery charges will apply depending on the current location of the courier. The remaining amount will be reimbursed to you.

Can the item be picked-up immediately?

Why not? Once you schedule a pick-up, our Pick-up agent would arrive within 30 minutes to pick-up your item!

Are there any cancellation charges?

There are no charges to cancel a pick-up. If you wish to cancel a Delivery after it has been picked-up, appropriate local/national/zonal Delivery charges will apply depending on the current location of the courier. The remaining amount will be reimbursed to you.

Can the item be picked-up immediately?

Why not? Once you schedule a pick-up, our Pick-up agent would arrive within 30 minutes to pick-up your item!

Are there any cancellation charges?

There are no charges to cancel a pick-up. If you wish to cancel a Delivery after it has been picked-up, appropriate local/national/zonal Delivery charges will apply depending on the current location of the courier. The remaining amount will be reimbursed to you.

Can the item be picked-up immediately?

Why not? Once you schedule a pick-up, our Pick-up agent would arrive within 30 minutes to pick-up your item!

What do I need to do when your representative arrives for pick-up?

At the time of pick-up our authorized representative will inspect the item and verify it with the information in your pick-up request. Please make sure the items are laid out on a table for fast inspection. In case you have packed the item before hand, we may at our sole discretion open the package and check the contents before the pick-up. We may refuse to accept an already packed item. If the item is confidential our representative will ensure that the method of inspection is acceptable to you.

Can your representative refuse to pick-up any item?

Our representative may refuse to pick-up an item if it is not on the list of items mentioned by you while scheduling the pick-up request or if it belongs to the list of items which are unlawful or prohibited by Pickparcel.co.ke or if it exceeds the weight/dimension constraints as mentioned on the website.

Can I change the pick-up address?

Once a pick-up is scheduled you cannot change the pick-up address. To change the pick-up address, please cancel the old pick-up and book a new one.

How will the packing be done?

Our representatives are experts at packaging and are extensively trained for packing your item safely and efficiently. They bring along appropriate packing material based on the item that you mentioned in your booking.

Are there any cancellation charges?

There are no charges to cancel a pick-up. If you wish to cancel a Delivery after it has been picked-up, appropriate local/national/zonal Delivery charges will apply depending on the current location of the courier. The remaining amount will be reimbursed to you.

Can the item be picked-up immediately?

Why not? Once you schedule a pick-up, our Pick-up agent would arrive within 30 minutes to pick-up your item!

Our Premium Carriers

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